Volunteering at the Joe Val Bluegrass Festival

The continued success of the Joe Val Bluegrass Festival is entirely dependent on the army of volunteers we need each year to sell tickets, answer questions, check for wristbands, help bands, and countless other jobs. We need your help!

In addition to being key to the festival’s success and making a real difference, volunteers receive reimbursement for a weekend pass and a JV’26 festival T-shirt for their service of three 2-hour volunteer shifts. We truly value your time, energy, and enthusiasm to make Joe Val ’26 the best ever!

Volunteer Task Descriptions

Below are descriptions of the most common volunteer tasks. Please review these descriptions before you complete the on-line application form.

BBU Sales Table

Works with the sales table manager selling BBU merchandise, Raffle Tickets, BBU memberships and tickets to future BBU events, and assists and answers questions for festival attendees. The main requirements for this job are good people skills and the ability to handle money and make change. The table is located in the back of the concert hall within sight of the main stage. While you get to watch the show while you work, this can be a very busy assignment. The BBU table is always staffed with 2 – 5 volunteers, so you can expect to always have helpers with you.

promo image of Joe Val and the New England Bluegrass Boys
Courtesy of the Music Museum of New England

Festival Ticket Sales

Works under the guidance of the BBU treasurer to sell tickets to festival attendees, as well as to check and verify names of people who bought their tickets on-line. Ticket Sales volunteers also dispense and attach wristbands to paid guests and answer general questions. Skill at handling money and making change a big plus. The Ticket Sales table is located outside the ballroom in the hallway.

Showroom Door Monitor

Stands at the entrance to the hotel ballroom (concert site) and verifies that all people attempting to enter the hotel ballroom have the proper wristband and that the wristband is displayed in the proper manner. Keeps the area around the door clear and quiet during performances. A good job since you can watch the show while you work, but you need to be someone who can be polite but firm when someone tries to enter without showing a wristband.

Green Room Door Monitor

The main duty of the Door Monitor is to help ensure that the Green Room is a quiet and secure retreat for our artists and VIP guests. Many people want to get into the Green Room to schmooze with artists and guests – you must be willing to politely but firmly say NO to those who don’t meet the criteria for admittance. Instructions and procedures will be posted on the wall outside the Green Room for your reference. Should questions or disputes arise around Green Room access, the BBU Green Room Manager will resolve the issue for you.

Workshop Monitor

Works with a team of other volunteers to make sure that the artists arrive on time for their presentations and help the artist if required. Keeps the rooms clean and the chairs organized. Makes sure the noise in the corridor is kept to a minimum. Checks for proper wristbands. This is a good opportunity to interact with the artists and to sit in on some of the finest workshops available.

Instrument Check-In Room

Checks instruments in and out of our secure instrument check room. You will need to ensure that all instrument cases have an identification tag, are carefully stowed and that all users fill out a simple form. You will explain checkroom hours and policies and will need to treat everyone’s instrument with care. You can expect to be very busy at times and will need to deal with people who may be in a hurry. You will work in teams of two so that you always have back-up. The check-room is a free service, so no money handling is involved.

Floater

The Floater is a volunteer who is available to substitute for a volunteer that is unable to work their assigned shift. The floater reports to the volunteer coordinator’s desk ten minutes before each shift change. Once all the other volunteers are present at their assignments and the floater is not needed, the floater is released and is given credit for a completed shift.

Miscellaneous light duty tasks

Posting signage within the hotel.

Signage Removal Crew

Following the final band, makes a sweep of the hotel to remove all our signage posted during the course of the weekend.  Approximately one hour.

Volunteer Task Times

Most shifts are two hours long, but not every task is required every shift. Here are the general times for most tasks (note that these can also change at the last-minute):

BBU Sales Table

Thu          10am-Noon, Noon-2pm,2pm-4pm,4pm-6pm,6pm-8pm,8pm-10pm,10pm-closing

Fri            6pm-8pm,8pm-10pm,10pm-closing.
Sat           10am-Noon, Noon-2pm,2pm-4pm,4pm-6pm,6pm-8pm,8pm-10pm,10pm-closing.
Sun              10am-Noon, Noon-2pm,2pm-4pm,4pm-6pm

Festival Ticket Sales

Thu, Fri & Sat   10am-Noon, Noon-2pm,2pm-4pm,4pm-6pm,6pm-8pm,8pm-10pm,10pm-closing.
Sun              10am-Noon, Noon-2pm, 2pm-4pm

Show Room Door Monitor, Green Room Door Monitor, Floater
Fri                6pm-8pm,8pm-10pm,10pm-closing.
Sat               10am-Noon, Noon-2pm,2pm-4pm,4pm-6pm,6pm-8pm,8pm-10pm,10pm-closing.
Sun              10am-Noon, Noon-2pm,2pm-4pm,4pm-6pm

Workshop Monitor

Thu, Fri, Sat & Sun    10am-Noon, Noon-2pm,2pm-4pm, 4pm-5pm

Instrument Check-In Room

Thu, Fri & Sat 10am-Noon, Noon-2pm,2pm-4pm,4pm-6pm,6pm-8pm,8pm-10pm,10pm-closing.
Sun 10am-Noon, Noon-2pm,2pm-4pm, 4-6pm

Thursday and Friday Morning and Afternoon Setup
Thu & Fri 9am-Noon, Noon-4pm

Statement Concerning Alcohol/Controlled Substances

The use, sale, exchange or possession of alcoholic beverages and/or controlled substances (illegal drugs) while working during your volunteer shift is prohibited.  Any volunteer violating this policy will be asked to leave their post immediately and may be ineligible for any ticket rebates and consideration for future volunteer assignments with the BBU.

Volunteer Safety Guidelines

Your personal safety is of prime importance to the BBU. Under no circumstances should you attempt to lift or perform any task that you feel is beyond your ability. You have the right and responsibility to decline any such task. If you do, it will be the responsibility of the BBU to relieve you of such tasks and to assign the task to the proper person.

If you have any questions about volunteering, you can contact the Festival Volunteer Coordinators Tim Parke and Jim McDonough at [email protected]

Thanks in advance for volunteering!

Reimbursement Policy

Volunteers receive reimbursement for a weekend pass and a JV’26 festival T-shirt for their service of three 2-hour volunteer shifts. We truly value your time, energy, and enthusiasm to make Joe Val ’26 the best ever!

Volunteer Application

Ready to join us? Please sign up by completing our Volunteer Registration Form.

1) Contact information

2) Your 1st, 2nd, and 3rd choices for volunteer tasks and  

3) When you are willing and available to volunteer.

Shifts and tasks are assigned based on need and past experience. Applying early increases your chances of getting one of your top three choices.  Note that all assignments, duties and hours are subject to last minute change per the demands of the festival. Preference is given to previous volunteers.

Questions? Email [email protected]

Boston Bluegrass Union

New England’s premiere source for bluegrass music

[email protected]
PO Box 650061
West Newton, MA 02465-0061

857-326-6440


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